Price plans

All plans include our browser extension, self-service, and email support.

Basic
$0
per month (no credit card required)

1 Private Knowledge Base
1 Default Style Guide
3 Users
5 Articles

Starter
$35
per month (billed annually)

1 Knowledge Base
3 Style Guides
3 Users
+ Unlimited Articles

Pro
$45
per month (billed annually)

2 Knowledge Bases
+ Unlimited Style Guides
+ Unlimited included Users
+ Unlimited Articles
+ Export to ZenDesk

Basic
$0
per month (no credit card required)

1 Private Knowledge Base
1 Default Style Guide
3 Users
5 Articles

Starter
$38
per month (billed monthly)

1 Knowledge Base
3 Style Guides
3 Users
+ Unlimited Articles

Pro
$48
per month (billed monthly)

2 Knowledge Bases
+ Unlimited Style Guides
+ Unlimited included Users
+ Unlimited Articles
+ Export to ZenDesk

ACCEPTED PAYMENT METHODS
MONEY BACK GUARANTEE
If you're not 100% satisfied, get your money back within 30 days.
SSL SECURE PAYMENT
Your information is protected by 256-bit SSL encryption.

FAQs

What plan is right for me?
First, if you just want to check it out, grab a free trial. Anything you create in the trial will transfer over to your full account if you upgrade.

Starter is best for companies that are expecting to have customers soon, but want to get their customer support handled now. Most use the 1 included Knowledge Base for external purposes, for their customers.

Pro is best for those who are either ready to track knowledge internally and externally or are reselling KnoBa to their customers and need a unique style for each knowledge base.
What payment methods do you accept?
We accept all major credit cards.
How do I switch to a different price plan?
If you billed annually, you may upgrade at anytime and we will bill you for the difference prorated based on the time remaining on your plan. You may downgrade within 30 days and we will refund you the prorated amount on your next billing cycle.

If you are billing monthly, you may upgrade or downgrade at anytime and we will either bill or refund you the prorated amount to the day.
How can I get my money back?
All plans have a complete 30 money back guarantee. Simply contact [email protected] and we will initiate your cancellation. Don't worry, we won't twist your arm to stay.